Shipping policy

Shipping

Each Angélisse piece is carefully prepared and packaged with intention. Orders are processed within 2–5 business days. Shipping times may vary depending on your location and carrier. Once your order has been shipped, you will receive a confirmation email with tracking details.

Once an order has been transferred to the shipping carrier, delivery timelines are outside of our control. Angélisse Beauty is not responsible for carrier delays, lost packages, or packages marked as delivered by the shipping carrier. Customers are responsible for providing a secure delivery location and for monitoring tracking information once an order has shipped.

Orders shipped outside of Canada may be subject to applicable duties, taxes, customs charges, or import fees depending on the destination country. These charges are determined by local authorities and are the responsibility of the customer. We are unable to control or estimate these charges in advance.

Refused or Returned Shipments

Customers are responsible for any applicable duties, taxes, customs charges, or import fees associated with their order.

Orders that are refused, unclaimed, or returned to sender may be subject to deductions for original shipping charges, return shipping charges, duties, taxes, customs fees, and any other costs incurred by Angélisse Beauty.

Refusal of customs charges, duties, taxes, or import fees does not constitute a defect and does not make an order eligible for return.